Tuesday, October 2, 2012

Scheduling Daily Deals -


  We have been scheduling customers to our best ability and attempting to reach out to all voucher holders as soon as possible.  We have new access to a Yahoo.com account and can have daily deal voucher holders contact us to schedule or reschedule your cleaning service.  Please be aware that with the influx of new emails there may be a short delay in returning the email or contacting you, but rest assured, we will.  Please follow the instructions on how to redeem via email :


  1. Email timesavermaids  @  Yahoo.com with the following -

  1. Email   Timesavermaids   @  Yahoo.com
  2. Include the following information in the email.
  3. Your Full Name
  4. Your Phone # ( 2 is best for contact )
  5. Daily Deal Site Purchased From
  6. Your Voucher #
  7. Your Address for Service
  8. Your City
  9. Your Zip
  10. Description of your property to be cleaned
  11. Any information we may need about your property or needs ( IE : Gate codes, animals in home, location difficulties )
   As per our technical support help we should be able to have our company's phone, website and email server back up and operational by end of week.
 
  We appreciate your patience in this matter and look forward to servicing you shortly.


- Time Saver Support Staff

Monday, October 1, 2012




Time Saver Maids is currently re-scheduling our daily deal vouchers and appreciate the kind words of those who understand how the cleaning business works. For those who feel it necessary to provide a rant of their two cents on how a cleaning service conducts business, as a voucher holder stated herself, " If you can do it better, by all means quit crying and get it done, until then, you will get it cleaned before it expires, enough with the princess act ".  We do issue a computer generated route sheet daily, as it would make no sense to a layman in the service industry of cleaning, to issue a route a week in advance when the route changes by the hour with cancellations, illness, issues, new customers and so on. 
          Your the daily deal companies signed you up as customers, the daily deal companies received your monies, no one at Time Saver Maids took your money and not serviced you outside of our agreement with the daily deal companies.  We are baffled by the lack of common sense when providing slander about Time Saver Maids defrauding" them personally and "stealing" their money. Your issue if wanting or needing a refund would lie with the daily deal site in which you are a customer of.  We do not take certain customers "words of wisdom", when it comes to how "they" believe this company should be operated, with a grain of salt and have a great retention rate on daily deals, thank you.  If your going to use a ranting site as a platform to have yourself heard by a few people then we encourage you to vent and make yourself feel better inside.  For those who have been and are patient we appreciate it and you will be service as soon as humanly possible.  Due to overwhelming support from our friends and incredible customers we have been able to begin the daunting task of moving our office to a new location before the insurance companies fight it out and drag their feet any further. We look forward to serving you soon and once again appreciate your kind words and prayers.


Thursday, September 27, 2012


 Time Saver Maids' administrative office was hit by a fire from an adjacent office space. The insurance and fire investigators have made it so that our staff have very limited access to our computers, data and server stored phone files.  We are currently moving our server and what little office materials we can to a temporary office space today. Our current customers have all been notified via out text system and we appreciate your kind words and patience.  Daily deal voucher holders have NOT been so kind nor patient and we are extremely disappointed and saddened by the type of people the daily deal sites have as customers.  We are working diligently to resolve any delay or rescheduling needed and do not appreciate the added drama caused by rude, impatient and non-compassionate people.  If your not willing to be patient and realize that the voucher doesn't expire tomorrow feel the need to be rude, please direct your rudeness to the company in which you purchased the voucher and let them deal with your behavior.  We have had an outpouring of support from our Susan G team and wish to thank you girls for your assistance in this tragic event.  We hope to have our office up and operational by early next week and get people rescheduled as soon as humanly possible. Thank you again for those who have offered your prayers and support.